The price of the products will always be stipulated on our website, except in the case of an obvious error. Although we make every effort to ensure that prices published on the website are correct, human error can occur. If we discover an error in the price of any of the products purchased by you, you will be informed as soon as possible and we will provide you with the option to confirm your order at the correct price or cancel it. If it is not possible to contact the customer, we will consider the order as canceled and all amounts paid will be refunded in full.

Steelground is not obliged to supply a product at an incorrect lower price (even when it has already sent Delivery Confirmation). If any error in the price is evident and unambiguous it may be reasonably recognized by the customer as an incorrect price.

B2C Prices: presented prices include VAT and only shown with the fees at checkout, but not delivery fees, which are added to the total price at the time of payment authorization.

B2B Prices: presented prices do not include VAT and are only shown with the fees at checkout, but not delivery fees, which are informed to the client after sending the proform document related to the online order.

Prices may change at any time. However, except as set out above, changes shall not affect orders for which we send an Order Confirmation.

Once the customer selects all the items they wish to purchase, they will be added to their shopping cart and the next step will be to process the order and make payment (only for B2C).
To this end, the customer must follow the steps of the purchase process, filling in or verifying the information requested at each step.

Furthermore, throughout the purchase process, before payment, the customer can change their order. If you are a registered user, you will be able to consult all orders made as they will be available in the “My Account” area.

Payment Methods

The payment methods presented below are only valid for the B2C option.
In the case of B2B, payment is made after sending the proform document

Bank Wire

When completing your purchase, if you choose the “Bank Transfer” payment option, you can make your payment by bank transfer or direct deposit into our account. You must indicate the Order Number as well as the transfer or deposit reference. Production of the items in your order will not begin until confirmation of the amount in our account.

Bank Account Details:

Account holder name: Segura- S. Calçado, Lda.
IBAN:  PT50. 0036.0178.99100017544.17
Bank name: Montepio Geral

Visa, Mastercard

Once we receive your order, we will pre-authorize your card to ensure there are sufficient funds to complete the transaction. Your card will be charged to to start the order production process.
When you click on “Authorize Payment”, you will be confirming that the credit card is yours.
Credit cards are subject to verification and authorization by the card issuing entity, but if the entity does not authorize payment, we will not be responsible for any delays or failures in delivery, and we will not be able to formalize any contract with you.

MBWay, Multibanco

Available for orders placed in Portugal.